What is the Affordable Connectivity Program?

by | Aug 24, 2023

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The FCC will freeze new ACP enrollment requests on 2/7/2024. Customers are able to transfer ACP benefits from another provider to Quantum Fiber.

The FCC anticipates existing ACP funding will run out in late April 2024. Customers who are enrolled in the ACP should continue to receive their internet service discount through the end of April 2024. This date is an estimate and may change, depending on the actions and timeline of Congress.

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It’s no secret that broadband internet can be expensive. According to a survey by Pew Research in 2021, only 57% of those who had an annual household income below $30,000 said they had broadband internet at home. Not everyone can afford home internet, which can severely affect your home, work, and social life. Quantum Fiber is proud to participate in the Affordable Connectivity Program, an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

What is the Affordable Connectivity Program?

The Affordable Connectivity Program (ACP) is a program created by Congress and managed by the FCC. It is designed to make the internet more affordable. The ACP provides up to $30 per month toward a household’s internet bill, though households on qualifying Tribal land will be eligible for up to $75 per month.

Who’s eligible for the Affordable Connectivity Program?

Your household is eligible if you have an income at or below 200% of federal poverty guidelines OR if any member of your household:
  • Qualifies for certain assistance programs, such as Medicaid, SNAP, federal public housing assistance, WIC, or Lifeline. If you are already enrolled in Lifeline, you automatically qualify for ACP.
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision.
  • Received a Federal Pell Grant during the current award year.
  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations (FDPIR).
Households that qualified for the Emergency Broadband Benefit due to a substantial loss of income due to job loss or furlough since February 29, 2020 due to COVID-19 will need to re-qualify for the Affordable Connectivity Program. Woman signing up for ACP on her laptop

How can new customers apply for the ACP?

If you’re a new Quantum Fiber customer, you can also get new Quantum Fiber service with ACP discounts. We have a dedicated team that can help you with applying for ACP and getting the discounts on your new Quantum Fiber account. Call (800) 213-2774 Monday through Friday, 6:00 a.m. to 5:00 p.m. PT, or Saturday 8:00 a.m. to 5:00 p.m. to see about this great offer! If you are enrolled in the ACP with another provider, you can transfer your ACP enrollment from that provider to Quantum Fiber.

How can current customers sign up for the ACP?

Current Quantum Fiber customers can apply Affordable Connectivity Program discounts to an existing account in just two steps:
  1. Complete the eligibility application on the Universal Service Administrative Company (USAC) website.
  2. After you receive your qualification confirmation from the USAC, complete our enrollment form.
Senior woman signing up for the affordable connectivity program

More ways you can save money on your internet

If you’re looking for more ways to save on your internet bill, check out our blog about how you can be tech savvy on a budget. There, you’ll find tips and tricks on how to find tech at a lower price. You should also learn about why you need a budget app and what they can do for your finances. Need to make some extra crash? Try trading in video games or purchasing refurbished technology for a lower price than new. For more, check out the Quantum Fiber blog.

Content Disclaimer - All content is for informational purposes only, may require user’s additional research, and is provided “as is” without any warranty, condition of any kind (express or implied), or guarantee of outcome or results. Use of this content is at user’s own risk. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Quantum Fiber. If Quantum Fiber products and offerings are referenced in the content, they are accurate as of the date of issue. Quantum Fiber services are not available everywhere. Quantum Fiber service usually means 100% fiber-optic network to your location but, in limited circumstances, Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds. ©2024 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC.

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