What’s new in the Quantum Fiber app: Enhanced features & connectivity

by | Nov 25, 2024

Quantum Fiber Mobile App Update
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At Quantum Fiber, we’re committed to helping you stay seamlessly connected while keeping your network secure and efficient. With the release of the Quantum Fiber app 2.0.0, we’ve introduced exciting updates, improved connectivity, and added robust new features to meet the needs of modern households and businesses. These upgrades are designed to address everyday connectivity challenges and provide tools that empower you to take control of your internet experience.

Some of the issues addressed stemmed from third-party device manufacturers, such as Apple and Genie, rather than our service itself. Instead of waiting for those manufacturers to make corrections, we proactively implemented fixes to enhance compatibility and performance for our customers.

Here’s everything you need to know about what’s new in the Quantum Fiber app 2.0.0 and how these updates can make a difference in your home.

Improved WiFi connectivity

We’ve made several key updates to address connectivity issues, helping ensure that all your devices remain seamlessly connected to your Quantum Fiber network.

Apple devices

  • The problem: Apple devices were experiencing random disconnections due to the roaming algorithm collecting data.
  • The fix: We tightened the handshake process to eliminate these interruptions.
  • Why it matters: Whether you’re gaming, streaming, or joining a video call, uninterrupted connectivity means you can focus on what matters most without frustration.

Genie and Aladdin garage door openers

  • The problem: Security handshake issues caused connectivity failures with MyQ and Aladdin Connect apps.
  • The fix: We implemented vendor-specific exceptions to resolve these issues.
  • Why it matters: These fixes address errors from the manufacturers’ security protocols, ensuring reliable functionality for your smart garage systems without waiting for their updates.

WEMO smart plugs

  • The problem: Certain WEMO models caused network loops that disrupted other devices.
  • The fix: A protection mechanism now prevents these disruptions.
  • Why it matters: For smart home enthusiasts, this fix helps ensure your network remains stable while enjoying the convenience of smart plugs.

Enhanced parental control features

Parental controls are no longer just a nice-to-have—they’re essential in today’s digital landscape. With more children learning, playing, and socializing online, parents need tools to help manage their family’s internet use effectively. Quantum Fiber app 2.0.0 introduces features that make it easier to protect your loved ones while fostering a safe online environment.

New parental control features include:

  1. User profiles:
  • Assign individual profiles for each family member.
  • Schedule specific online times, helping ensure children focus on homework or family time during set hours.
  • Content restrictions:
    • Block inappropriate content based on age or personal preferences.
    • Example: Prevent younger children from accessing social media or streaming apps during school hours.
  • Website management:
    • Block or allow specific websites to tailor access.
    • Example: A parent can allow access to educational sites while restricting gaming or entertainment platforms during study time.

    Why parental controls matter:

    Imagine this: Your teenager has an important virtual class, but they’re distracted by gaming websites. With the new parental controls, you can restrict access to non-educational sites during school hours. Or picture a younger child unintentionally stumbling onto inappropriate content—content restrictions can help ensure their browsing stays safe. These tools empower you to maintain balance, productivity, and safety within your home.

    Mobile App Parental Controls
    Quantum Fiber App Content Restriction
    Man checking his phone

    Upgraded security and compatibility

    In today’s digital age, secure and compatible networks are essential. Quantum Fiber app 2.0.0 introduces updates that protect your devices and improve overall reliability.

    Support for WPA/WPA2/WPA3

    • The problem: Older devices using outdated WiFi security protocols struggled to connect reliably.
    • The fix: We expanded support to include a wider range of WiFi security standards, helping ensure compatibility with both older and newer devices.
    • Why it matters: Whether you’re using legacy devices or the latest tech, this update ensures a secure and reliable connection for all your gadgets.

    Backhaul stability improvements

    • The problem: Older devices using outdated WiFi security protocols struggled to connect reliably.
    • The fix: We expanded support to include a wider range of WiFi security standards, ensuring compatibility with both older and newer devices.
    • Why it matters: Whether you’re using legacy devices or the latest tech, this update help ensure a secure and reliable connection for all your gadgets.

    Increased security protections

    • The problem: Emerging threats required proactive measures to protect your network.
    • The fix: Strengthened security layers protect wireless devices from vulnerabilities.
    • Why it matters: These enhancements help ensure your personal data and devices are safeguarded against potential attacks.

    Fixes and enhancements for everyday reliability

    We addressed several technical issues that were causing interruptions, helping ensure your network is as reliable as ever.

    Resolved connectivity issues on the C6500/C5500 SmartNID devices

    • The problem: Older devices using outdated WiFi security protocols struggled to connect reliably.
    • The fix: We expanded support to include a wider range of WiFi security standards, ensuring compatibility with both older and newer devices.
    • Why it matters: Whether you’re using legacy devices or the latest tech, this update ensures a secure and reliable connection for all your gadgets.

    Improved backhaul stability

    • The problem: Certain network configurations caused interruptions that disrupted internet stability.
    • The fix: We added safeguards to prevent these disruptions and maintain a steady connection.
    • Why it matters: A more reliable connection ensures your smart home devices, video calls, and streaming services run without a hitch.

    General improvements

    • Increased resilience against network fluctuations, helping ensure seamless performance for all your devices.

    Experience seamless connectivity with the latest Quantum Fiber updates

    At Quantum Fiber, we understand the importance of reliable and secure internet in your daily life. Whether you’re gaming, working from home, managing your smart home, or helping your kids navigate online learning, the updates in the Quantum Fiber app 2.0.0 were designed with your needs in mind.

    By addressing both service-related and manufacturer-specific issues, we’ve taken proactive steps to enhance your connectivity without waiting for external fixes. With upgraded parental controls, improved connectivity, and enhanced security, these updates help ensure your network isn’t just functional—it’s exceptional.

    Don’t wait to experience the difference. Update your Quantum Fiber app today or, if you’re new to Quantum Fiber, explore our plans and see how we’re transforming connectivity for modern households. Your connection deserves the best, and we’re here to deliver.

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    Content Disclaimer - All content is for informational purposes only, may require user’s additional research, and is provided “as is” without any warranty, condition of any kind (express or implied), or guarantee of outcome or results. Use of this content is at user’s own risk. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Quantum Fiber. If Quantum Fiber products and offerings are referenced in the content, they are accurate as of the date of issue. Quantum Fiber services are not available everywhere. Quantum Fiber service usually means 100% fiber-optic network to your location but, in limited circumstances, Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds. ©2024 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC.


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