Today, internet is life. It’s where we connect with friends over a game of Call of Duty and toast our coworkers to a job well done over Zoom. It’s where we download recipes and upload photos to social media. The internet is where we go to play, work, and learn.
As so much of your life happens online these days, you need the internet to work. Every day. Every time. For all your devices. For your whole family. That’s why we built Quantum Fiber. It’s built for speed and reliability; it’s built for you.
In a word, fiber internet is awesome. And we’ll show you how you can get it in your life.
What is fiber internet?
To understand how fiber internet is a total game-changer, let’s look at some other types of internet:
Using copper cables originally built for TV signals, cable internet distributes data electronically. These copper wires are bendable, but that also means they’re breakable. Plus, data can only travel so far along a copper cable before it degrades. All that adds up to signal loss, which impacts your internet experience.
5G and Cellular Internet:
Cellular internet, like 4G and 5G, use radio waves to shuttle information from a tower. The farther away from a tower, the weaker the signal. Cellular signals can also have a hard time penetrating walls or metal structures. There’s a reason you don’t see this technology powering a lot of homes.
You literally have to beam data into space (and back again) to use a satellite. This can increase lag time and the potential for interference and erratic service. Also, installation for new homes and properties can be pricey.
Then there’s fiber internet:
Fiber optic cables form the backbone for this type of internet. Each cable is made up of tiny glass fibers capable of zapping data at (almost) lightspeed. Using light instead of electricity, fiber optic internet helps data travel far and fast.
One glass fiber cable carries multiple services—like internet, video, and voice. Cable, 5G and satellite services do not have this capability. With fiber technology, you’re also less likely to experience service interruptions due to material fragility.
How fast is fiber internet?
It’s pretty mind-blowing to think that fiber internet boasts speeds up to 940 Mbps. But let’s break that down in human-speak.
With internet speeds that fast you can:
- Binge 4k content on multiple devices
- Share the internet with multiple devices–easy-peasy
- Back up your entire hard drive to the cloud, including large photos and videos, in minutes instead of hours
- Download a 2-hour HD movie in seconds, compared to waiting 30 minutes or more over a traditional internet service
- Your whole family can dominate games like a boss, work from home, and attend class virtually at the same time—all with unlimited data.
How reliable is fiber internet?
Good news: Quantum Fiber delivers super-fast internet on a trusted network that’s 99.9% reliable*. That’s because the network is built on 100% fiber cables, offering unlimited data. Also, fiber optic cables aren’t as susceptible to severe weather conditions as other types of traditional cables, which helps minimize outages.
That means you can shake off slowdowns and break free from buffering. With Quantum Fiber, you can stream, video chat, game, and download without limits.
How to get fiber internet
So, fiber is pretty great right? Currently, Quantum Fiber is available in several communities in the United States, and we’re expanding every day. To get Quantum Fiber internet, the first step to take is to see if it’s available near you today:
If it’s not available in your area yet, don’t sweat it. You can sign up to get notifications that will alert you the instant fiber internet is available near you.
Step two, choose and sign up for your service. Pick the speed tier that’s right for you. Just remember, the more devices you have, the more bandwidth you’ll need for an optimal experience.
Next, you’ll need to lease or buy your gateway. A gateway is essentially a modem and router all rolled up into one little high-tech package. Quantum Fiber offers premium equipment we handpicked for you. We recommend using the C4000 wireless modem with WiFi 6 technology for an exceptional experience.
If you like to do your own thing, you can always choose your own modem. Just see the guidelines here to make sure you pick something that works.
You’re almost there!
Once you’ve got your gateway, it’s time to get your internet installed. Your technician will install the fiber-optic cable and optical network terminal (ONT) to bring fiber into your home. In addition, the technician will provide a modem and perform a speed test. Speed tests ensure you are receiving the best possible internet speed. Keep in mind, an installation takes about 3-4 hours to complete, so be sure to plan ahead.
Finally, it’s time to enjoy the internet you’ve always wanted. You can begin connecting all your devices (don’t worry, Quantum Fiber can handle all of them). And you can forget what a buffering wheel looks like or how much time it used to take to download a big file for work!
Your life is unlimited. Your internet should be too. With Quantum Fiber internet, you can enjoy the internet of tomorrow, today. See what else we’re doing for you at www.q.com.
* Based on network uptime or availability.
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Please add more information on mesh Wi-Fi networks and specs of any planned rollouts of mesh satellite pods. 360 Wi-Fi is a dead link on your webpage. I am a new customer and could not find information about the hardware being installed concerning the Wi-Fi 6 mesh options with Quantum Fiber gateways. Are you going to offer your own “handpicked” mesh satellites like Xfinity with their Xfi pods or should I be considering 3rd party options like a netgear Orbi?
Hi Paul! You can learn more about Quantum Fiber 360 WiFi here. We do have our own WiFi Pods. Thanks!
I had an issue in my community. The construction company kept ripping the fiber line out of the ground. They did this twice. Once om May 3rd and again on June 8th. A gentleman by the name of Anthony Colon came both times to repair the line for me. This man’s work was impeccable. He had the line repaired in no time at all. He knocked on my door the minute he was done. Was extremely courteous and apologetic for any inconvenience. Explained that he took pride in his work and what the next steps would be. He said that he did not want his customers troubled by any down time. Please give this man a 10 star rating.
The only thing I wish Quantum would do is place their fiber line in a conduit pipe to avoid the lines being damaged.